Welcome to Gadget King! These Terms and Conditions (“Terms”) govern your use of the Gadget King website (the “Site”) and the purchase of products from Gadget King (“we,” “us,” or “our”). Please read these Terms carefully before using our Site or making a purchase. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. Product Orders:
- By placing an order through our Site, you agree to provide accurate and complete information.
- Orders are subject to acceptance and availability. If a product becomes unavailable, we will notify you and provide a suitable replacement or refund.
2. Refund Policy:
- Gadget King offers a refund within 10 days of receiving the product.
- To qualify for a refund, customers must shoot an unboxing video clearly showing the damaged or defective product.
- Refunds will only be processed for products that are damaged or defective upon arrival.
3. Unboxing Video Requirements:
- Unboxing videos must be clear, well-lit, and show the entire unboxing process.
- The damaged or defective aspects of the product must be clearly visible in the video.
- Unboxing videos should be submitted within 10 days of receiving the product to qualify for a refund.
4. Refund Process:
- To initiate a refund, send the unboxing video and order details to [email protected].
- Refunds will be processed within a reasonable time after the video is reviewed and approved.
5. Return Shipping:
- Customers are responsible for return shipping costs unless the product is confirmed as damaged or defective.
- Gadget King will provide return shipping instructions for approved returns.
6. Privacy Policy:
- Your personal information is handled in accordance with our Privacy Policy, available on our Site.
7. Changes to Terms:
- Gadget King reserves the right to update, change, or replace any part of these Terms at our discretion. It is your responsibility to check our Site periodically for changes.
8. Contact Information:
- For any inquiries or concerns, contact us at [email protected].
By using our Site and purchasing products from Gadget King, you agree to these Terms and Conditions. Thank you for shopping with us!